Returns and Refunds Policy
At Safe MG Pills, we understand the importance of your satisfaction and peace of mind when it comes to your healthcare needs. As a new company committed to providing reliable and affordable medications, we’ve crafted a transparent and customer-centric Returns and Refunds Policy to ensure a hassle-free experience for our valued customers.
30-Day Return Window: We offer a generous 30-day return window, allowing you to initiate returns or refund requests within 30 days of receiving your order. This timeframe is designed to provide you ample opportunity to assess the products and ensure they meet your expectations.
Eligibility Criteria: To be eligible for a return or refund, the following criteria must be met:
- The request must be made within the 30-day return window.
- The product must be in its original packaging, unopened, and in a resalable condition.
- Prescription medications are generally non-returnable due to regulatory restrictions. Contact our customer support for specific cases.
Initiating a Return or Refund: To initiate a return or refund, please contact our support team at safemgpills@gmail.com within the specified timeframe. Provide your order details, reason for return, and any supporting information to expedite the process.
Return Process: Upon receiving your request, our customer support team will guide you through the return process. You may be required to ship the product back to us. Please note that shipping costs for returns may be at your expense unless the return is due to an error on our part.
Refund Processing: Refunds will be processed within a reasonable timeframe after we receive and inspect the returned product. The refund will be issued to the original payment method used during the purchase.
Prescription Medications: For prescription medications, returns are subject to additional considerations due to regulatory restrictions. Please contact our customer support team to discuss specific cases.
Quality Guarantee: At Safemgpills, we stand by the quality of our medications. If you receive a damaged or defective product, please contact us immediately for a resolution.
Contact Us: For any questions, or concerns, or to initiate a return or refund, please reach out to our customer support team at safemgpills@gmail.com. We value your trust and are committed to ensuring your satisfaction with every purchase at Safemgpills.
This Returns and Refunds Policy is subject to change without notice, and any updates will be reflected on our website.